Contact Us

Have a question or need help? We're here to assist you.

Email

For support, billing, and general inquiries

contact@signalync.com

Address

Signalync LLC

30 N Gould St Ste N, Sheridan, WY 82801, United States

Response Time

We typically respond within

24 hours on business days

Common Topics

  • Technical support: Issues with signal routing, EA setup, WebSocket connections, or dashboard features
  • Billing and subscriptions: Plan changes, payment issues, refund requests, or invoice questions
  • Account issues: Login problems, email verification, password resets, or account deletion
  • Feature requests: Suggestions for new features, integrations, or improvements
  • Partnership inquiries: Business proposals, affiliate programs, or integration partnerships

Before You Reach Out

You may find answers to common questions in our resources:

  • Documentation - setup guides, signal format reference, and troubleshooting
  • FAQ - answers to frequently asked questions
  • Refund Policy - details on cancellations and refund eligibility